Community Case Management (CCM) Essentials:
A Guide for Program Managers

DRAFT CHAPTERS FOR FIELD-TESTING AND REVIEW

Community Case Management (CCM) Essentials provides guidance to PVO/NGO and MOH program managers for the design, implementation, and monitoring of community case management through non-governmental, public sector, or combined approaches. CCM Essentials is a collaborative effort led by a Steering Committee composed of CORE Group, Save the Children, and BASICS.

Over the past decade, 18 CORE member organizations have worked with Ministries of Health, USAID, and community-based partners to implement CCM programs in more than 27 countries (see map). Many of these efforts represent long-term investments in developing community-level systems for health service delivery. CCM Essentials draws its insights from CORE member organizations’ experiences, as well as those of Ministries of Health and USAID contracting agencies. While written primarily to inform program design and management efforts of district-level NGOs and MOH managers, the guide situates these activities in national efforts to expand access to high quality treatment for life-threatening childhood illnesses.

Additional resources including program planning tools, job aids, and training materials can be accessed through the CCM Toolkit. The "Resource" links below will also take you to the Toolkit page. Field-testing partners are encouraged to submit materials to share with other public health professionals who seek to expand access to treatment in their program areas through CCM strategies. Collaboration and sharing across agencies is a critical step toward increasing the quality and sophistication of CCM programming among CORE Group member organizations and partners around the world.

Field-Testing
Selected chapters from CCM Essentials are now available for field-testing by CORE member organizations and other interested parties. The chapters listed below are available for field-testing. More chapters will be added as they become available. Each chapter is accompanied by a unique set of questions for field-testers.

Two levels of testing are possible:

  1. Field-testing using chapters that correspond to the project’s phase of implementation. If you are currently designing or implementing CCM programs, please use the chapter(s) relevant to your programming at this time.

  2. Technical review by field-based staff with expertise in community case management programs. If you have been working with CCM strategies for some time, we would appreciate your insights on the chapters.

Testing and review by field programs and field-based experts is a crucial step in the guide’s development. Feedback from CCM program managers, M&E staff, technical backstops, and other PVO and program staff will ensure that the guide provides a practical roadmap for CCM program design, implementation, and evaluation.

If you or your organization would like to provide input on any of the draft chapters, please email CORE with the following information: PVO name, program location, contact person's name and email, and the specific chapter(s) your team plans to review.

Feedback
Field-testing partners and reviewers are encouraged to respond to the questions provided with each chapter. Formal written feedback is requested by February 2009. Please submit feedback by email.

Next Steps
Feedback from field-testing partners and field-based reviewers will be incorporated into the guide during Spring 2009, followed by review and editing by a consultant with expertise in instructional design. Content will be finalized shortly thereafter.

Introductory Material
Cover Page
Promotional Announcement
L'essentiel de la prise en charge intégrée des maladies de l'enfant au niveau communautaire (PEC-c)
Table of Contents

Draft Chapters, Resources, and Questions for Field Testing Partners

Chapter 1. Introduction: What is CCM and why should it be considered?
Chapter 1. Resources

Chapter 2. Scientific Basis for CCM: What is the Evidence?
Chapter 2. Resources

Chapter 3. Conducting a Situational Analysis
Chapter 3. Questions for Reviewers
Chapter 3. Resources

Chapter 4. Creating an Enabling Environment within the Health System
Chapter 4. Resources

Chapter 5. Selecting Guidelines for Diagnosis, Classification, and Treatment Decisions (outline only)
Chapter 5. Status Update
Chapter 5. Resources

Chapter 6. Management of Medicines and Supplies
Chapitre 6. Gestion Des Medicaments Et Des Materiels Necessaires Aux Programmes (PDF)
Chapter 6. Questions for Reviewers
Chapter 6 Resources

Chapter 7. Supporting Caregiver Behaviors
Chapter 7. Resources

Chapter 8. Community-Based Referral Systems for CCM Programs
Chapitre 8. Systemes Communautaires De Transfert Des Programmes GCC (PDF)
Chapter 8. Questions for Reviewers
Chapter 8. Resources

Chapter 9. Establishing Community-Based Providers
Chapitre 9. Selection Des Fournisseurs De Soins Communautaires (PDF)
Chapter 9. Questions for Reviewers
Chapter 9. Resources

Chapter 10. Training Community Health Workers
Chapitre 10. Formation Des Agents De Sante Communautaires (PDF)
Chapter 10. Questions for Reviewers
Chapter 10. Resources

Chapter 11. Supportive Supervision through Quality Assurance (PDF)
Chapter 11. Supportive Supervision through Quality Assurance (DOC)
Chapter 11. Resources

Chapter 12. Community Management of Community-based Treatment Programs
Chapter 12. Status Update
Chapter 12. Resources

Chapter 13. Monitoring and Evaluation
Chapter 13. Questions for Reviewers
Chapter 13. Resources

Chapter 14. Scaling Up CCM Efforts - Key Questions
Chapter 14. Resources

Chapter 15. Sustainability of CCM efforts
Chapter 15. Resources