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Service Provision Assessment

[YEAR]

Exit Interview for STI Patients



IDENTIFICATION



Name of the facility_____________________________

Facility location________________________________





Code of the facility



Type of facility * : (1 =Hospital; 2 = Health Centre; 3 = Dispensary;

4 = Maternity and/or Nursing Home; 5 = Clinic)











Type





Client assessment number:



Sex of client (1 = female; 2 = male)



Interview language * :

1 = _______________; 2 = ______________ ; 3 = _________________; ...

10 = _________________





Sex







Date

Day

Month

Year. . . . . . . . . . . . . .



Name of the interviewer_______________________________

Interviewer Code . . . . . . . . . . . . . . .

Beginning time

Hour

Minutes



* Country specific categories should be used.

Exit Interview for STI Patients


Hello. In order to improve the services offered by this facility, we would like to know about your experience here. I would like to ask you some questions about the visit you just had and I would appreciate it if you could spend a little time to answer these questions. All the information given to me will be kept strictly confidential. Your participation is voluntary and you may ask to stop the interview at any time. The care you receive at this facility will not be affected by participating in this interview. I will also be asking you some personal questions and you can refuse to answer at any time.



(SUGGESTION TO INSERT QUESTIONS501-514 BEFORE Q100)



No. QUESTIONS CODING CLASSIFICATION GO TO
100 May I continue? YES 1

NO 2



STOP
Section 1. Information About the Consultation
101 Why did you come to this health facility today?





(CIRCLE ALL MENTIONED)







PROBE: What were your symptoms that caused you to come?

LOWER ABDOMINAL PAIN A

NON-FOUL SMELLING GENITAL DISCHARGE B

FOUL SMELLING GENITAL DISCHARGE C

BURNING PAIN ON URINATION D

REDNESS/INFLAMMATION E

SWELLING IN GENITAL AREA F

GENITAL SORES/ULCERS G

GENITAL WARTS H

BLOOD IN URINE I

LOSS OF WEIGHT J

REFERRED BY OTHER CLINIC K

RETURN VISIT L

PARTNER TOLD TO COME M

PRESENCE OF PUBIC LICE N

OTHER______________________________ X

DON'T KNOW Z

102 Before coming to this facility, did you go somewhere else for care? YES 1

NO 2



104
103 Where did you go?





(CIRCLE ALL MENTIONED)





(SUGGESTION THAT THE PRECODED 'MEDICAL PRIVATE SECTOR' BE COUNTRY SPECIFIC AND BE HIGHLIGHTED AS SUCH.)

PUBLIC SECTOR

GOVERNMENT HOSPITAL A

GOVERNMENT HEALTH CENTRE B

GOVERNMENT DISPENSARY C

MEDICAL PRIVATE SECTOR

MISSION, CHURCH FACILITY D

FPAK HEALTH CENTRE/CLINIC E

OTHER NON-GOVERNMENT SERVICE F

PRIVATE HOSPITAL OR CLINIC G

PRIVATE DOCTOR H

HERBALIST I

OTHER______________________________ X

104 Did the health worker ask you about why you came to the clinic? YES 1

NO 2

DON'T KNOW/REMEMBER 8

105 Did the health worker tell you your diagnosis (what is wrong with you)? YES 1

NO 2



107
106 What did he/she tell you? STI, NOT SPECIFIED 1

GONORRHEA 2

SYPHILIS 3

CHLAMYDIA 4

TRICHOMONAS 5

PID 6

DISCHARGE 7

ULCER 8

VAGINITIS 9

CERVICITIS 10

HERPES 11

PUBIC LICE 12

HIV/AIDS 13

OTHER_____________________________ 96

DON'T REMEMBER 98

107 Did the health worker ask you about your most recent sexual contacts? YES 1

NO 2

DON'T KNOW/REMEMBER 8

108 Did the health worker tell you if and when you need to return to the health facility? YES 1

NO 2

109 Were you prescribed or given any medications to take at home, given an injection, or not given anything?



(CIRCLE ALL MENTIONED)

PRESCRIBED A

GIVEN MEDICINE B

GIVEN AN INJECTION C

NOT GIVEN ANYTHING D

110 IF ONLY C OR D CIRCLED IN Q. 110, CIRCLE 'NO', OTHERWISE CIRCLE 'YES'. YES 1

NO 2



127
111 How many different medications were you given and/or prescribed?

NO. OF MEDICATIONS

Now I would like to ask you about all your medications one at a time.
112 How often are you supposed to take MEDICINE 1 each day?



IF POSSIBLE, NOTE NAME OF MEDICINE 1:



___________________________________________________________



a) How many tablets/capsules are you supposed to take each time?





NO. OF TIMES PER DAY

NO. OF TABLETS/CAPSULES

113 For how many days are you supposed to take MEDICINE 1?

NO. OF DAYS. . . . . . . . . . . . . . .



UNTIL FINISHED 95

114 IS THERE MORE THAN ONE MEDICINE? YES 1

NO 2



126
115 How often are you supposed to take MEDICINE 2 each day?

IF POSSIBLE, NOTE NAME OF MEDICINE 2::



____________________________________________________________

NO. OF TIMES PER DAY

116 For how many days are you supposed to take MEDICINE 2?

NO. OF DAYS. . . . . . . . . . . . . . .



UNTIL FINISHED 95

117 ARE THERE MORE THAN TWO MEDICINES? YES 1

NO 2



126
118 How often are you supposed to take MEDICINE 3 each day?

IF POSSIBLE, NOTE NAME OF MEDICINE 3:



____________________________________________________________

NO. OF TIMES PER DAY

119 For how many days are you supposed to take MEDICINE 3?

NO. OF DAYS. . . . . . . . . . . . . . .



UNTIL FINISHED 95

120 ARE THERE MORE THAN THREE MEDICINES? YES 1

NO 2



126
121 How often are you supposed to take MEDICINE 4 each day?

IF POSSIBLE, NOTE NAME OF MEDICINE 4:



____________________________________________________________

NO. OF TIMES PER DAY

122 For how many days are you supposed to take MEDICINE 4?

NO. OF DAYS. . . . . . . . . . . . . . .



UNTIL FINISHED 95

123 ARE THERE MORE THAN FOUR MEDICINES? YES 1

NO 2



126
124 How often are you supposed to take MEDICINE 5 each day?

IF POSSIBLE, NOTE NAME OF MEDICINE 5:



____________________________________________________________

NO. OF TIMES PER DAY

125 For how many days are you supposed to take MEDICINE 5?

NO. OF DAYS. . . . . . . . . . . . . . .



UNTIL FINISHED 95

126 When are you supposed to stop taking your medications? COURSE FINISHED 1

WHEN I FEEL BETTER 2

HEALTH WORKER DID NOT TELL ME 3

OTHER______________________________ 6

DON'T KNOW 8

127 Did the health worker tell you it was important to take all the medication? YES 1

NO 2

DON'T KNOW/REMEMBER 8

128 Did the health worker talk to you about using condoms? YES 1

NO 2

129 Were you given any condoms? YES 1

NO 2

130 Did the health worker ask you if you know how to use a condom? YES 1

NO 2

131 Did the health worker demonstrate how to put on a condom? YES 1

NO 2

132 Were you given medicines or a prescription for medicines for your sexual partner(s)? YES 1

NO 2



134
133 Did the health worker talk to you about telling your partner(s) to seek treatment? YES 1

NO 2

134 Do you have a contact slip for your sexual partner? YES 1

NO 2

135 Did the health worker talk to you about HIV/AIDS? YES 1

NO 2

DON'T KNOW/REMEMBER 8

136 Did the health worker talk to you about how to protect yourself from getting another STI or HIV/AIDS? YES 1

NO 2

DON'T KNOW/REMEMBER 8

(SUGGESTION THAT INTERVIEWER REMIND RESPONDENTTHAT THE NEXT SET OF QUESTIONS ARE VERY PERSONAL BUT THE INFORMATION WILL BE USEFUL FOR IMPROVING CARE AT THE FACILITY. "Now I would like to ask you some very personal questions regarding examinations that the health worker might have performed during your consultation."



(ANOTHER SUGGESTION IS FOR INTERVIEWERS TO SKIP THE MALE QUESTIONS IF RESPONDENT IS FEMALE (i.e. Q141 & Q142)

137 Did the health worker physically examine your genital area? YES 1

NO 2

DON'T KNOW/REMEMBER 8



138 IS PATIENT MALE OR FEMALE? MALE 1

FEMALE 2

141
139 When the health worker examined you, did he/she insert a medical instrument into your vagina? YES 1

NO 2

DON'T KNOW/REMEMBER 8



143

143

140 Did the health worker insert a finger into your anus? YES 1

NO 2

DON'T KNOW/REMEMBER 8

143

141 Did the provider examine your penis?



YES 1

NO 2

DON'T KNOW/REMEMBER 8

142 MALE PATIENT: Did the health care worker insert a cotton swab in your penis?





FEMALE PATIENT: Did the health worker insert a cotton swab into your vagina?

YES 1

NO 2



YES 1

NO 2

143 Did you have blood drawn? YES 1

NO 2

Section 2. General Knowledge and Behaviour

Now I would like to ask you questions about your sexual experience.

201 When was the last time you had sexual intercourse?

DAYS AGO 1

WEEKS AGO 2

MONTHS AGO 3

YEARS AGO 4















220
202 The last time you had sexual intercourse, was a condom used? YES 1

NO 2



204
203 What was the main reason you used a condom on that occasion? OWN CONCERN PREVENT STD/HIV 1

OWN CONCERN TO PREVENT

PREGNANCY 2

OWN CONCERN TO PREVENT BOTH

STD/HIV AND PREGNANCY 3

DID NOT TRUST PARTNERS/FEELS

PARTNER HAS OTHER PARTNERS 4

PARTNER INSISTED 5

OTHER________________________________ 6

DON'T KNOW 8

204 What is your relationship to the person with whom you last had sex? HUSBAND/WIFE 01

BOYFRIEND/GIRLFRIEND/FIANCEE 02

OTHER FRIEND 03

CASUAL ACQUAINTANCE 04

COMMERCIAL SEX CUSTOMER 05

RELATIVE 06

OTHER_______________________________ 96

206
205 For how long have you had a sexual relationship with this person?

DAYS 1

WEEKS 2

MONTHS 3

YEARS 4

206 Have you had sex with anyone else in the last 12 months? YES 1

NO 2



217
207 The last time you had sexual intercourse with this other person, was a condom used? YES 1

NO 2



209
208 What was the main reason you used a condom on that occasion? OWN CONCERN PREVENT STD/HIV 1

OWN CONCERN TO PREVENT

PREGNANCY 2

OWN CONCERN TO PREVENT BOTH STD/HIV

AND PREGNANCY 3

DID NOT TRUST PARTNERS/FEELS PARTNER

HAS OTHER PARTNERS 4

PARTNER INSISTED 5

OTHER______________________________ 6

DON'T KNOW 8

209 What is your relationship to this person? HUSBAND/WIFE 01

BOYFRIEND/GIRLFRIEDN/FIANCEE 02

OTHER FRIEND 03

CASUAL ACQUAINTANCE 04

COMMERCIAL SEX CUSTOMER 05

RELATIVE 06

OTHER_______________________________ 96

211
210 For how long have you had a sexual relationship with this person?

DAYS 1

WEEKS 2

MONTHS 3

YEARS 4

211 Other than these two persons, have you had sex with anyone else in the

last 12 months?

YES 1

NO 2



217
212 The last time you had sexual intercourse with this other person, was a condom used? YES 1

NO 2

214
213 What was the main reason you used a condom on that occasion? OWN CONCERN PREVENT STD/HIV 1

OWN CONCERN TO PREVENT

PREGNANCY 2

OWN CONCERN TO PREVENT BOTH STD/HIV AND PREGNANCY 3

DID NOT TRUST PARTNERS/FEELS PARTNER HAS OTHER PARTNERS 4

PARTNER INSISTED 5

OTHER______________________________ 6

DON'T KNOW 8

214 What is your relationship to this person? HUSBAND/WIFE 01

BOYFRIEND/GIRLFRIEND/FIANCEE 02

OTHER FRIEND 03

CASUAL ACQUAINTANCE 04

COMMERCIAL SEX CUSTOMER 05

RELATIVE 06

OTHER_____________________________ 96

216
215 For how long have you had a sexual relationship with this person?

DAYS 1

WEEKS 2

MONTHS 3

YEARS 4

216 Altogether, with how many different people have you had sex in the

last 12 months?

NUMBER OF PARTNERS

217 a) Have you ever paid cash for sex?





b) Have you ever been paid cash for sex?

YES 1

NO 2



YES 1

NO 2



220
218 MALE PATIENT: How long ago was the last time you paid for sex?

FEMALE PATIENT: How long ago was the last time you were paid for sex?

DAYS AGO 1

WEEKS AGO 2

MONTHS AGO 3

YEARS AGO 4

219 The last time that you (were) paid for sex, was a condom used on that

occasion?

YES 1

NO 2

220 Do you know of a place where one can get male condoms? YES 1

NO 2



223
221 Where is that?







IF SOURCE IS HOSPITAL, HEALTH CENTER, OR CLINIC, WRITE THE NAME OF THE PLACE. PROBE TO IDENTIFY THE TYPE OF SOURCE AND CIRCLE THE APPROPRIATE CODE.







_______________________________________________ (NAME OF PLACE)

PUBLIC SECTOR

GOVERNMENT HOSPITAL 11

GOVT. HEALTH CENTER 12

FAMILY PLANNING CLINIC 13

MOBILE CLINIC 14

FIELD WORKER 15

OTHER PUBLIC _____________________ 16



PRIVATE MEDICAL SECTOR

PRIVATE HOSPITAL/CLINIC 21

PHARMACY 22

PRIVATE DOCTOR 23

MOBILE CLINIC 24

FIELD WORKER 25

OTHER PRIVATE

MEDICAL________________________ 26



OTHER SOURCE

SHOP 31

CHURCH 32

FRIENDS/RELATIVES 33



OTHER_____________________________ 96

222 If you wanted to, could you yourself get a condom? YES 1

NO 2

DON'T KNOW/UNSURE 8

223 Do you know of a place where one can get female condoms? YES 1

NO 2



226
224 Where is that?1









IF SOURCE IS HOSPITAL, HEALTH CENTER, OR CLINIC, WRITE THE NAME OF THE PLACE. PROBE TO IDENTIFY THE TYPE OF SOURCE AND CIRCLE THE APPROPRIATE CODE.







_______________________________________________ (NAME OF PLACE)

PUBLIC SECTOR

GOVERNMENT HOSPITAL 11

GOVT. HEALTH CENTER 12

FAMILY PLANNING CLINIC 13

MOBILE CLINIC 14

FIELD WORKER 15

OTHER PUBLIC _____________________ 16



PRIVATE MEDICAL SECTOR

PRIVATE HOSPITAL/CLINIC 21

PHARMACY 22

PRIVATE DOCTOR 23

MOBILE CLINIC 24

FIELD WORKER 25

OTHER PRIVATE

MEDICAL________________________ 26



OTHER SOURCE

SHOP 31

CHURCH 32

FRIENDS/RELATIVES 33



OTHER____________________________ 96

225 If you wanted to, could you yourself get a female condom? YES 1

NO 2

DON'T KNOW/UNSURE 8

227 Where would you get Trust condoms?











IF SOURCE IS HOSPITAL, HEALTH CENTER, OR CLINIC, WRITE THE NAME OF THE PLACE. PROBE TO IDENTIFY THE TYPE OF SOURCE AND CIRCLE THE APPROPRIATE CODE.







_______________________________________________ (NAME OF PLACE)

PUBLIC SECTOR

GOVERNMENT HOSPITAL 11

GOVT. HEALTH CENTER 12

FAMILY PLANNING CLINIC 13

MOBILE CLINIC 14

FIELD WORKER 15

OTHER PUBLIC _____________________ 16



PRIVATE MEDICAL SECTOR

PRIVATE HOSPITAL/CLINIC 21

PHARMACY 22

PRIVATE DOCTOR 23

MOBILE CLINIC 24

FIELD WORKER 25

OTHER PRIVATE

MEDICAL________________________ 26



OTHER SOURCE

SHOP 31

CHURCH 32

FRIENDS/RELATIVES 33



OTHER____________________________ 96

Section 3. Knowledge of AIDS
301 Now I would like to ask you about another illness related to sex.

Have you ever heard of an illness called AIDS?

YES 1

NO 2



316
302 Is there anything a person can do to avoid getting AIDS or the virus that causes AIDS? YES 1

NO 2

DON'T KNOW 8



310

310

303 What can a person do?









Anything else?









RECORD ALL MENTIONED.













ABSTAIN FROM SEX A

USE CONDOMS B

LIMIT SEX TO ONE PARTNER/STAY

FAITHFUL TO ONE PARTNER C

LIMIT NUMBER OF

SEXUAL PARTNERS D

AVOID SEX WITH PROSTITUTES E

AVOID SEX WITH PERSONS WHO HAVE MANY PARTNERS F

AVOID SEX WITH HOMOSEXUALS G

AVOID SEX WITH PERSONS WHO

INJECT DRUGS INTRAVENOUSLY H

AVOID BLOOD TRANSFUSIONS I

AVOID INJECTIONS J

AVOID KISSING K

AVOID MOSQUITO BITES L

SEEK PROTECTION FROM

TRADITIONAL HEALER M

AVOID SHARING RAZORS, BLADES N



OTHER__________________________ W

OTHER__________________________ X

DON'T KNOW Z

305 In your view, is a person's chance of getting AIDS influenced by the number of partners he or she has? YES 1

NO 2

DON'T KNOW 8

306 If a person has sex with only one partner, does this person have a greater or a lesser chance of getting AIDS than a person who has sex with many partners? GREATER CHANCE OF AIDS 1

LESSER CHANCE OF AIDS 2



308 In your view, is a person's chance of getting AIDS affected by using a condom every time he or she has sexual intercourse? YES 1

NO 2

UNSURE/DON'T KNOW 8



310

310

309 If a person uses a condom every time he or she is engaged in sexual intercourse, does this person have a greater or a lesser chance of getting AIDS than someone who doesn't use a condom? GREATER CHANCE OF AIDS 1

LESSER CHANCE OF AIDS 2



310 Is it possible for a healthy-looking person to have the AIDS virus? YES 1

NO 2

DON'T KNOW 8





311 Do you know someone personally who has the virus that causes AIDS or someone who died from AIDS? YES 1

NO 2



312 Can the virus that causes AIDS be transmitted from a mother to a child? YES 1

NO 2

DON'T KNOW 8



314

314

313

When can the virus that causes AIDS be transmitted from a mother to a child?

Any others times?

RECORD ALL RESPONSES

DURING PREGNANCY A

AT DELIVERY B

DURING BREASTFEEDING C

OTHER TIMES. D

DON'T KNOW Z

314 Are you currently married or living with a man/woman? YES 1

NO 2



315 Have you ever talked about ways to prevent getting the virus that causes AIDS with (your wife/husband or the woman/man you are living with)? YES 1

NO 2



316 Have you ever been tested to see if you have the AIDS virus? YES 1

NO 2

319x
317 Would you want to be tested for the AIDS virus? YES 1

NO 2

DON'T KNOW/UNSURE 3

318 Do you know a place where you could go to get an AIDS test? YES 1

NO 2



320
319





319x



Where can you go for the test?





Where did you go for the test?





















IF SOURCE IS HOSPITAL, HEALTH CENTER, OR CLINIC, WRITE THE NAME OF THE PLACE. PROBE TO IDENTIFY THE TYPE OF SOURCE AND CIRCLE THE APPROPRIATE CODE.







_______________________________________________ (NAME OF PLACE)

PUBLIC SECTOR

GOVERNMENT HOSPITAL 11

GOVT. HEALTH CENTER 12

FAMILY PLANNING CLINIC 13

MOBILE CLINIC 14

FIELD WORKER 15

OTHER PUBLIC 16

________________________________

(SPECIFY)



PRIVATE MEDICAL SECTOR

PRIVATE HOSPITAL/CLINIC 21

PHARMACY 22

PRIVATE DOCTOR 23

MOBILE CLINIC 24

FIELD WORKER 25

OTHER PRIVATE

MEDICAL___________________________ 26

(SPECIFY)

OTHER SOURCE

SHOP 31

CHURCH 32

FRIENDS/RELATIVES 33



OTHER______________________________ 96

(SPECIFY)

320 (Apart from AIDS), have you heard about (other) infections that can be transmitted through sexual contact?



a) If yes, what type of infection have you heard about?

YES 1

NO 2



(NEED TO ADD PRECODED RESPONSES HERE).



No. QUESTIONS CODING CLASSIFICATION GO TO
SECTION 4. PATIENT SATISFACTION
401 Did you have questions to ask the health worker today? YES 1

NO 2



404
402 Were you able to ask the questions? YES 1

NO 2

403 Did you feel comfortable to ask questions during your consultation? YES 1

NO 2

404 Did you understand the things the health worker explained to you during your consultation?

Did not explain anything 1

Understood some 2

Understood all 3

Did not understand anything 4

405 IF 110 IS YES, THEN CIRCLE '1'. OTHERWISE CIRCLE '2'. YES 1

NO 2



407
406 Dis the health worker explain how to take the medications? YES 1

NO 2

407 Did the health worker explain when (under what circumstances) you should return to the clinic? YES 1

NO 2

408 Do you feel the information given to you during your visit today was too little, too much, or just about right?



(SUGGESTION THAT THE QUESTION BE CLARIFIED TO INDICATE WHAT THE CLIENT IS SUPPOSED TO REPORT ON. INFORMATION ON WHAT? IS IT STI SPECIFIC INFORMATION, ETC.?)

TOO LITTLE 1

TOO MUCH 2

ABOUT RIGHT 3

DON'T KNOW 8

409 Do you think that you had adequate privacy during your consultation so that others at the facility could not see or hear you? YES 1

NO 2

410 Do you think that the information you shared about yourself today at the facility will be kept confidential?



(SUGGESTION THAT QUESTION BE CLARIFIED TO MEAN INFORMATION PROVIDED TO THE INTERVIEWER. MAY WANT TO BE MORE SPECIFIC, THAT IS INFORMATION PROVIDED DURING THE CONSULTATION.)

YES 1

NO 2

411 During your visit to the clinic, how were you treated by the health worker? VERY WELL 1

WELL 2

NOT VERY WELL/POORLY 3

412 During your visit to the clinic, how were you treated by staff other than the one you consulted with? VERY WELL 1

WELL 2

NOT VERY WELL/POORLY 3

415 How long did you wait between the time you first arrived at this clinic and the time you saw a health worker for your consultation?

MINUTES. . . . . . . . . . . .



DON'T KNOW 998

416 Do you feel this waiting time is reasonable or too long? REASONABLE 1

TOO LONG 2

DON'T KNOW 8

417 In which district and village/town do you live?



District ______________________________________



Village/town__________________________________



DISTRICT:

418 Is this the closest health facility providing STI treatment to your home? YES 1

NO 2

DON'T KNOW 8

420



420

No. QUESTIONS CODING CLASSIFICATION GO TO
419 Why did you not go to the closer facility? INCONVENIENT OPERATING HOURS 01

BAD REPUTATION 02

DOES NOT LIKE THE PERSONNEL 03

NO MEDICATION 04

PREFERS TO REMAIN ANONYMOUS 05

IT IS MORE EXPENSIVE 06

NOT HAVE DESIRED METHOD 07

LESS CONVENIENT LOCATION 08

OTHER___________________________ 96

DON'T KNOW 98

420 How long did it take you to get here?

MINUTES. . . . . . . . . . . .



DON'T KNOW 998

421 What was the main type of transportation you used to get here? CAR/TRUCK 1

BUS/MATATU 2

MOTORCYCLE 3

BICYCLE 4

ANIMAL 5

WALKING 6

OTHER_____________________________ 7

422 Did you pay an amount (sum of money) for services received here today? YES 1

NO 2

DON'T KNOW 8



424

424

423 Indicate how much:



a) Total.





b) For the visit.





c) For lab tests/medicines.



KENYAN SHILLINGS:

(NEED TO HIGHLIGHT THAT

CURRENCY SHOULD BE

COUNTRY SPECIFIC)



TOTAL. . . . . . . . . . . .



VISIT. . . . . . . . . . . . .



MEDICINES. . . . . . . . .



NO COST = 000

DON'T KNOW = 998

424 How much did it cost you to come to this facility today, including transportation and food?

KS. . . . . . . . . . . . . . . . .



NO COST 000

DON'T KNOW 998

425 Did you loose wages from work to come here today?



(SUGGESTION THAT THE QUESTION BE REPHRASED TO BE CLEARER AND TO INCLUDE NON-WAGE LOSS.)

YES, LOST WAGES 1

NO, NO LOST WAGES 2

LOST TIME FROM WORK, NON WAGE

WORK 3

413 If in the future you have similar problems, would you be comfortable coming back to this health facility? YES 1

NO 2

414 If you could change one thing about the services you received today, what would that be? COST 1

TREATMENT 2

WAITING TIME 3

GENERAL ATMOSPHERE 4

OTHER_______________________________ 6

DON'T KNOW 8

SECTION 5. PERSONAL CHARACTERISTICS OF PATIENT
501 In what month and year were you born?

MONTH. . . . . . . . . . . . . . . .



MONTH NOT KNOWN 98

YEAR. . . . . . . . . . . . . . . . .



YEAR NOT KNOWN 98

502 How old were you at your last birthday?

AGE IN YEARS

503 Have you ever attended school? YES 1

NO 2



506
504 What is the highest level of school that you attended: primary; secondary; or higher? PRIMARY 2

SECONDARY 3

HIGHER/UNIVERSITY 4

505 What is the highest standard/form/year you completed at that level?

STANDARD/FORM/YEAR

506 What is your current marital status? MARRIED/MONOGAMOUS 1

MARRIED/POLYGAMOUS 2

LIVING TOGETHER 3

SINGLE, NEVER MARRIED 4

DIVORCED/SEPARATED/WIDOWED 5

507 How many living children do you have?

NUMBER OF CHILDREN. . . . . .



NONE 00

508 What is your religion? CATHOLIC 1

PROTESTANT/OTHER CHRISTIAN 2

MUSLIM 3

TRADITIONAL RELIGION 4

NO RELIGION 5

OTHER___________________________ 6

509 In the household in which you usually live, what is the main source of drinking water for members of your household? PIPED WATER

PIPED INTO RESIDENCY/COMPOUND/

PLOT 11

PUBLIC TAP 12

WELL WATER

WELL ON RESIDENCE/PLOT 21

PUBLIC WELL 22

SURFACE WATER

RIVER/STREAM 31

POND/LAKE 32

RAINWATER 41

OTHER______________________________ 96

510 What kind of toilet facility does your household have? FLUSH TOILET

OWN FLUSH TOILET 11

SHARED FLUSH TOILET 12

PIT TOILET/LATRINE

TRADITIONAL PIT TOILET 21

VENTILATED IMPROVED PIT

(VIP) LATRINE 22

NO FACILITY/BUSH/FIELD 31

OTHER______________________________ 96

511 Does your household have:



a) electricity?

b) a radio?

c) a television?

d) a telephone?

e) a refrigerator?

YES NO



ELECTRICITY 1 2

RADIO 1 2

TELEVISION 1 2

TELEPHONE 1 2

REFRIGERATOR 1 2

512 Could you describe the main material of the floor of your home? NATURAL FLOOR

MUD/DUNG/SAND 11

RUDIMENTARY FLOOR

WOOD PLANKS 21

FINISHED FLOOR

POLISHED WOOD/VINYL/TILES 31

CEMENT 34

OTHER______________________________ 96

513 Could you describe the main material of the roof of your home? GRASS/THATCH 11

CORRUGATED IRON (MABATI) 21

TILES 31

OTHER______________________________ 96

514 Does any member of your household own:



a) a bicycle?

b) a motorcycle?

c) a car?

YES NO



BICYCLE 1 2

MOTORCYCLE 1 2

CAR 1 2

515 MARK THE TIME

HOUR



MINUTES

COMMENTS:





















































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